- All order will be booked same day if you order before 5pm*except Weekends or Public holidays.
- Mostly people get their parcel in 2 to 5 working days in Australia only, International delivery will take more longer around 14 to 30 working days*. If you do not receive your parcel with in mentioned time frame than you have to call and inform us so we can follow up for you.
- If you don’t receive your parcel in more than 5 business days, than contact to our store by phone or email us firstname.lastname@example.org
- Ownership and risk in the Products will pass to you from the moment they are posted by us.
- We may post Products in instalments if not all the Products you order are available at the same time for delivery.
- If we have something out of stock in what you ordered, then our team member will contact you soon with another options*
- We do ship Internationally to some countries. Shipping rates and timing will depends on the shipping companies, We are not aware or labial for any International custom duties so if any cost come up then buyer has to pay it.
- All the shipping rates will be visible at checkout page for metro suburbs only!* If your address does not comes in metro suburbs area than our team member will contact you for paying shipping difference amount!*.
Products will be posted to the address stipulated in your order. You are responsible for ensuring that someone is present to accept delivery. Our couriers do not require a signature to leave a parcel, we recommended that you provide your work address for delivery if you won't be home during business hours.
- We will not accept returns of Products, provide a refund, or exchange Products if you simply change your mind after ordering Products or purchase.
- We accept products returns only if products are damage or faulty from our side. Products must be returned to us asap by, in their original condition (both Products and packaging).
- Securely wrapped, together with our delivery or purchase slip.
- When we have received the Products, our team member will contact you to organise another same new product or if you needed refund.